FAQ

What to know before you start.

Clear answers about sign-up, selling paths, payments, reminders, and integrations.

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What does Finasca do?

Finasca helps digital merchants offer pay by invoice and handle open cases with a traceable workflow. Buyers pay the merchant directly; Finasca connects the buyer page, invoice, status, evidence, disputes, and reminders.

Who can sign up?

Digital merchants with a reviewable product page, clear terms, a support contact, and a traceable business model. Misleading, unlawful, or unsupported offers are not approved.

When can I start using Finasca in production?

Only after merchant review, separate project approval, and the required setup. An application, credentials, or a created project alone do not approve production invoice sending.

Do customer payments go through Finasca?

No. Buyers pay your merchant bank account directly. Finasca does not process, receive, hold, or transfer customer funds.

How do Hosted One-time and Hosted Subscription differ?

Hosted One-time creates exactly one invoice for a specific purchase. Hosted Subscription creates recurring invoices only on the basis of documented customer consent. Neither path is automatically required for every project.

Which buyer details are requested?

The hosted buyer page requests the details required for the invoice, contact, consent, and the selected workflow. The exact fields depend on the selling path and country.

How do reminders work?

Reminders follow a defined professional workflow. Every step that is actually sent remains documented on the case, and a dispute blocks unsafe further escalation.

Which PDFs and evidence are available?

Invoice PDFs and the evidence available for a case remain connected to that case. The documents shown depend on the case and the steps that were actually recorded.

Which integration paths are available?

Hosted One-time and Hosted Subscription are separate hosted selling paths. Direct API is the advanced technical path for your own checkout and system workflows. Credentials alone do not prove a successful API integration.

When do I need a plan?

Setup and integration preparation can begin before production approval. Production invoice sending and subscription runs require an active plan, an accepted merchant contract, and the required approval.

Is the legal content final?

No. Terms, privacy, imprint, pricing, contract acceptance, and country-specific requirements need final legal review before public production use.